Privacy Policy

1. Introduction

Fixed Recruit (ABN 27 664 806 679) ("FixedRecruit", "we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Personal Information We Collect

We collect personal information that is reasonably necessary for our business functions and activities. The types of personal information we may collect include:

3. How We Collect Personal Information

We collect personal information through various channels, including:

• Direct interactions when you contact us, register on our website, or use our services
• Job applications submitted through our website or third-party platforms
• Client inquiries and service agreements
• Referrals from existing clients or candidates
• Publicly available sources such as professional networking sites
• Cookies and tracking technologies on our website (see our Cookie Policy)

4. Purpose of Collection

We collect personal information for purposes directly related to our functions and activities, including:

• Providing recruitment and staffing services
• Matching candidates with suitable job opportunities
• Processing job applications and conducting pre-employment checks
• Managing client relationships and service delivery
• Processing payments and maintaining financial records
• Improving our services and website functionality
• Communicating with you about our services, events, or updates
• Complying with legal obligations and industry requirements

5. Use and Disclosure

We will use and disclose your personal information only for the purposes for which it was collected, or for related purposes that you would reasonably expect. We may disclose your personal information to:

• Potential employers or clients (for candidates)
• Potential candidates (for clients)
• Service providers who assist us in operating our business (e.g., IT service providers, payment processors)
• Professional advisors such as lawyers, accountants, and insurers
• Regulatory authorities, government agencies, or other third parties as required by law

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

6. Overseas Disclosure

We primarily store and process your personal information in Australia. However, we may disclose your personal information to overseas recipients in limited circumstances, such as when using cloud-based services with servers located overseas. When we do so, we take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include secure technology, physical security, and organizational policies and procedures. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. When personal information is no longer needed for its intended purpose, we take reasonable steps to destroy or permanently de-identify it.

9. Access and Correction

You have the right to access and correct your personal information held by us. If you would like to access or correct your personal information, please contact our Privacy Officer using the details provided below. We will respond to your request within a reasonable timeframe. In some circumstances, we may charge a reasonable fee for providing access to your personal information, or we may refuse access where permitted by law.

10. Complaints

If you believe that we have breached the Australian Privacy Principles or have concerns about how we have handled your personal information, please contact our Privacy Officer. We will investigate your complaint and respond to you within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. For more information about the cookies we use, please see our Cookie Policy.

12. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at: